Privacy Policy

Effective Date: November 1, 2025

RTS Companies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit any RTS Companies Inc. websites, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit card details and other payment information (processed securely via Shopify and third-party payment processors).
Account Information: Login credentials, order history, preferences.
Device Information: IP address, browser type, operating system, referring URLs.
Usage Data: Pages visited, time spent on pages, clicks, and other analytics.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate with you about your orders, account, and promotions.
Improve our website, products, and services.
Prevent fraud and ensure security.
Comply with legal obligations.

3. Sharing Your Information

We may share your information with:

Service Providers: Shopify, payment processors, shipping carriers, and marketing platforms.
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.
Analyze website traffic.
Personalize content and ads.

You can manage cookie preferences through your browser settings.

5. Your Rights

For Canadian Residents (PIPEDA):

You have the right to access, correct, or request deletion of your personal information. Contact us at info@rtscompaniesinc.com to make a request.

For California Residents (CCPA):

You have the right to:

Know what personal information we collect.
Request deletion of your personal information.
Opt-out of the sale of personal information (we do not sell your data).

To exercise these rights, contact us at info@rtscompaniesinc.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mailing Address:

1027 Industrial Place
St. Clements, Ontario
N0B2M0

Email: info@rtscompaniesinc.com
Tel: 800-663-2803
Fax: 519-699-0027